Now Hiring - Arthur J. Gallagher & Co. - Account Manager - Gallagher Pharmacy Alliance (Remote) in Radnor, PA

New Hire Must LIve in Eastern or Central Time Zone***

Responsible for managing Gallagher Pharmacy Alliance clients including:

• Communicate and publish schedules associated with all incoming accounts and transfer accounts.
• Requires professional communication with Sales Staff, Account Managers, Incoming Pharmacy Benefit Management company (PBM), and Outgoing PBM.
• Includes intense schedule planning and follow up.,
• Works with Account Management team to ensure client implementations are on-track for all deliverables.
• Works independently to define project goals and objectives.
• Delivers program design and implementation plan to PBM manager for approval and to account for final approval.
• Maintains daily communication with all outside vendor partner groups in order to identify and resolve customer service issues proactively.
• Monitors financial reports such as einvoice and ebilling to validate accuracy and project financial issues.
• Responsible for the daily assignments and workloads of all clinical PBM Assistants.
• Works with PBM companies to ensure client implementations are on-track for all deliverables.
• Manages schedule and delivery of internal department tasks and responsibilities to ensure client implementations are on-track for all deliverables. Simultaneously manages multiple schedules for multiple account implementations to ensure client implementations are on-track for all deliverables.
• Monitors account performance through data analytics.
• Works with management to set mutually beneficial annual goals and strategize to decrease utilization of expensive pharmaceuticals, multiple drug classes, and narcotics to meet/exceed goals and to ensure client satisfaction.
• Works with all internal areas to support large national account initiatives and deliverables.
• Works with all internal areas to resolve and track client service issues and solve problems.
• Serves as one point of contact for issue resolution and problem solving. Ensures management is aware of any ongoing issues.

• Bachelor's degree and 3 of Account Management experience OR High School degree with 5 or more years client management experience.
• New hire must live in eastern or central time zone
  
  Preferred:
• Experience working at or with one or more PBMs
• Familiar with employee benefit plans including prescription coverage
• New client implementation