Now Hiring - Pronto Finance - Financial Services Auto Dealership General Manager in Elmhurst, IL

Full description of the position

Job Description

We are a growing independent car dealership in Elmhurst, seeking a motivated and talented individual to lead its operations as the General Manager. This individual will have at least five years experience in dealership management, as he or she will be responsible for ensuring the continued growth and profitability of the dealership, as well as customer service and retention. The GM will oversee the Sales, Service, and Inventory departments to ensure collaboration amongst all team members for the shared goal of dealership success.

Responsibilities

Specific responsibilities include, but are not limited to, the following:

• Provide strong, enthusiastic leadership to all departments and team members on a daily basis, including performance management, training, and mentoring.
• Manage the sales, service, and inventory processes, fully taking ownership of the dealership operations.
• Develop strategic monthly and annual sales goals, focusing on increasing market share and maintaining aggressive profit margins.
• Work to meet and exceed sales goals while continuously monitoring existing processes, looking for improvement opportunities.
• Manage dealership inventory lifecycle, including reconditioning, pricing, and merchandising while monitoring customer satisfaction and market trends to purchase appropriate inventory.
• Assist in the trade process to ensure that vehicles are appraised correctly.
• Oversee the finance process, maximizing profitability and ensuring customer satisfaction and understanding of contract terms.
• Collaborate with the companys President, CFO, and Controller regarding dealership financials, including inventory expenses and repairs.
• Have a commanding knowledge of federal, state, and local regulations and ensure that all teams strictly adhere to these standards.
• Supervise the showroom floor, ensuring customer needs are met.
• Take responsibility for the physical maintenance of the dealership, both front-of-house and back-of-house.
• Oversee the dealerships online presence to improve marketability.
• Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.
• Resolves any customer complaints that department managers are unable to rectify.
• Other duties as may be required.

Qualifications

• A minimum of five years experience in dealership management.
• Passion for delivering an exceptional customer service experience.
• Ability to motivate, mentor, and develop talented team members within all departments.
• Proven track record of meeting or exceeding monthly and annual sales goals.
• Exceptional communication skills in person, over the phone, and in writing.
• Strong negotiation skills.
• Bilingual in English/Spanish is a plus.

Benefits:

• Health, Dental, Vision & Supplementary Insurance Policies
• Employee Assistance Program
• FSA/HSA Programs
• Transit Fare Program
• 401(k) + Generous Company Match
• Holidays & Paid Time Off

If you are a results-oriented leader with a passion for driving business success, we encourage you to apply for this exciting opportunity. We offer competitive compensation packages. Join our team today!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Ability to Relocate:

• Elmhurst, IL: Relocate before starting work (Required)

Work Location: In person