Now Hiring - AWC Inc - Inside Account Manager in Knoxville, TN

AWC takes great pride in being trusted Automation and Controls Specialists, offering industrial automation and process technology solutions to enhance Manufacturing and Utility operations. Our team of over 600 employee-owners is committed to working together to challenge the status quo. We are currently in search of a skilled Inside Account Manager who shares our passion for learning, utilizing innovative technology to overcome complex issues, and eager to reap the benefits of being an employee-owner. If you fit this description, we would be thrilled to connect with you.

As an Inside Account Manager with AWC, you will work directly with our Technical Account Managers and technology partners and develop a deep understanding of their products. You will have daily contact with our customers and will develop relationships that will grow our business. You will strive to leverage solutions dedicated to enhancing efficiency, safety, and productivity across various industries. The ideal candidate will have a background in industrial instrumentation, valves, and pressure management, with a proven track record of success in account management and sales within the industry.

The Job

• Manage and grow relationships with existing clients, serving as their primary point of contact for all inquiries and support needs
• Identify and pursue new business opportunities within assigned accounts, as well as prospecting new clients in target industries
• Collaborate with external sales team members to develop and execute sales strategies to achieve revenue targets and increase market share
• Provide technical expertise and guidance to clients on instrumentation products, including flow, pressure, and temperature measurement devices, as well as valves and pressure management solutions
• Coordinate with internal departments, including engineering, procurement, and logistics, to ensure timely delivery and installation of products
• Review work processes to ensure that internal and external quality standards are followed and offer suggestions to increase efficiency
• Establish and manage customer requirements, process Request for Quotes (RFQ) and Purchase Orders (PO) including quote follow-ups and pro-expedite purchase orders
• Stay informed about industry trends, competitor activities, and market developments to identify opportunities for growth and innovation

Qualifications

• Bachelors degree in Engineering, Business or related field
• Minimum of 2 years experience in account management, sales, or business development within the industrial controls and automation industry
• Excellent communication and interpersonal skills, with the ability to build trust with clients
• Results-oriented mindset with a focus on customer satisfactions and relationship-building
• Proficiency in CRM software and Microsoft Office Suite
• Must be a team player with the ability to work with cross-functional teams to achieve common goals
• Willingness to be on call for after-hours & weekend support periodically

Bonus Qualifications

• Base level knowledge of Industrial Control and Measurement products, including but not limited to Valves, Instrumentation, Controls, Steam System Products, Gas Detection, Pneumatics, Sensors, etc.

About AWC

As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the worlds most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners technologies, we are well-equipped to properly size, select, configure, and support each.

The Rewards

• Employee Stock Ownership Plan (ESOP)
• 401(K) Match
• Competitive Pay
• Medical, Dental and Vision Insurance Package
• Life Insurance
• Paid Time Off and Holiday Pay
• Career Development Opportunities