Now Hiring - TWRS Human Resources - Professional Services Inside Sales Representative in Geismar, LA

The Inside Sales Representative is responsible for an assigned territory or portfolio of customers to target for remote sales development calls. Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Develops connections with customers and may conduct field visits. Successful Inside Sales Representatives have the potential to be considered for Outside Sales or Branch Manager opportunities.

• Communicate with customers, make calls to potential customers, and follow up on leads
• Meet and surpass sales goals set by TWRS management
• Use persuasive skills to upsell and cross sell additional products and services
• Answer customer questions about equipment and proper use
• Enter orders for customers inside/outside sales
• Handle customer concerns and complaints
• Resolve customer issues by collaborating with other departments
• Regularly contact customers to ensure a positive experience
• Inform customers of upcoming promotions

Establish positive rapport with customers via phone and in person

• Previous experience with inside sales required
• Prioritization and time management skills
• Strong written and verbal communication skills
• Proficiency in administrative tasks and documentation
• Professionalism in all situations in the workplace and when working with customers
• Ability to maintain an organized and clean work environment
• High School Diploma or equivalent is required
• Must be 18 years of age or older