Now Hiring - MeterNet - Account Manager in Fallbrook, CA

Full description of the position

We are seeking another dynamic associate to be the primary point of client contact to resolve issues and maintain client satisfaction. You will be responsible for managing the client relationship, understanding industry operations, and ensuring client retention and growth.

You are perfect for this role if you match our requirements below:

Desire and ability to build long-term relationships with community managers and board members

Ability to effectively communicate with clients by telephone, email, and in-person

Ability to handle 100+ clients

Excellent written and verbal communication skills

Proficient use of Microsoft Office Suite, particularly Excel

Detail-oriented, well-organized team player

Desire to improve processes, provide feedback, and help maintain good policies and procedures

Periodically available to work evenings, weekends, and overtime to meet clients in person or online

Ability to work in a dynamic environment with a growing business

Education and Experience:

BA/BS in business, marketing, communications, public relations, or similar, or

Four years in customer service or as an account manager in a related field, or

Four years as a property manager, or similar

Physical Requirements

Prolonged periods sitting/standing at a desk and working on a computer.

Job Type: Full-time

Pay: $21.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• Monday to Friday

Work Location: In person