Now Hiring - LEI, Inc. - Hazardous Waste Business Development/Technical Sales Director in Independence, LA

Full description of the position

Job Title: Hazardous Waste Industry Business Development/Technical Sales Director

Department: Sales

FLSA Status: Salary, Exempt (with goal-based incentives)

Summary:

LEI is a hazardous, Universal and industrial waste management firm with two facilities in Louisiana. This position is responsible for development and growth of new accounts, and maintaining existing key and problematic customer relationships.

Essential Duties and Responsibilities:

1. Understand the hazardous waste industry in the Gulf Region and have the ability to work with customers to develop cost effective solutions for waste generators.

2.Develop relationships with new, key, and problematic customer account representatives as assigned by LEI leadership.

3. Assist Customer Service Representative staff resolve technical and collections issues.

4. Independently develop sales action plans to target potential new strategic accounts.

5. Summarize and report to LEI leadership on regional market conditions, competitor offerings, and commercial pricing data.

6. Overcome technical and business objections of prospective customers.

7. Ensure customer pricing, contract terms, and technical requirements are reviewed and understood by LEI Leadership, and where possible utilizes LEI standard agreements and within limits of authority..

8. Other related duties as assigned.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Competencies:

Performance Standards:

• Able to deal with frequent changes, delays, or unexpected events and change approach or method to best fit the situation.
• Prioritizes work activities to complete work in a timely manner and meet productivity standards.
• Demonstrates initiative by seeking increased responsibilities and development activities and taking calculated risks.
• Able to gather and analyze information skillfully in order to resolve problems in a timely manner.
• Responds promptly to customer requests for service and assistance to provide superior customer service.
• Follows instructions and responds to management direction.

Business Ethics:

• Upholds high standards of honesty and integrity with customers and co-workers.
• Follows through on commitments and completes tasks on time or notifies an appropriate person with an alternative plan.
• Takes responsibility for own actions.
• Treats others with respect and consideration, regardless of their status or position.

Interpersonal and Communication Skills:

• Exhibits good oral communication skills by speaking clearly and persuasively in positive or negative situations, listening without interrupting, getting clarification, and responding well to questions.
• Reacts well under pressure and keeps emotions under control while using reason to manage difficult situations.
• Works well in group problem-solving situations through objectivity and openness to others views.
• Exhibits good written communication skills by writing clearly and informatively, editing work for spelling and grammar, and varying style to meet needs.

Strategic Thinking and Actions:

• Aligns work to aid organization in meeting strategic goals through an understanding of organizations strengths and weaknesses as well as the business implications of decisions.
• Puts the success of the team above own interests.

Qualifications:

• Education and Experience: Bachelors Degree or an equivalent level of experience required. Five years related experience preferred. Must have documented ability to communicate effectively over the telephone and experience in a customer service position.
• Language Skills: Must be able to read and interpret business periodicals, professional journals, technical procedures, and/or governmental regulations. Must be able to write reports, business correspondence, and procedure manuals. Must be able to read and write simple correspondence and/or routine reports. Must be able to effectively speak with and effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Mathematical Skills: Must be able to work with mathematical concepts such as margins, markup, and discounts as well as apply concepts such as percentages, fractions, ratios, and proportions in practical situations.
• Reasoning Ability: Must be able to define problems, collect data, establish facts, and draw valid conclusions.
• Computer Skills: Must be familiar with database software, Internet software, order processing systems, and word processing software. Must have strong knowledge of database contact management software as well as working knowledge of Microsoft Office Suite.
• Other Skills, Abilities, and Qualifications: Must demonstrate positive manner to customer and maintain a team approach to servicing the customer. Must be a highly motivated, independent worker. Attention to detail, creative thinking, and the ability to remain calm in the face of opposition required.
• Physical Demands: Frequently required to sit, talk, and hear. Regularly required to reach with hands and arms. Occasionally required to stand, walk, and climb.

• Business Acumen: Familiarity with waste management contract terms, conditions, and regulatory requirements included in typical business agreements.

Additional Benefits:

• Base Pay
• Health, Dental, Vision, and Life Insurance Benefits
• 401(k) Benefits

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Travel requirement:

• Up to 25% travel

Education:

• Associate (Preferred)

Experience:

• related sales: 2 years (Required)

Work Location: Hybrid remote in Independence, LA 70443