Now Hiring - Quinn Group, Inc. - Construction Repair And Maintenance Services Manager of Product Support Sales in Oxnard, CA

Overview

Wages

Responsibilities

Essential duties and responsibilities of the Manager of Product Support include the following. Other duties may be assigned.

• Provide input and recommendations to the Regional Managers regarding the structure of the commission plan in assigned region to drive win win growth for the company and our partners.
• Direct and mentor PSSRs to ensure familiarity with CAT value selling methods and a consultative approach to helping our customers succeed (Best practices).
• Responsible and accountable for coaching and developing the PSSR sales force in the assigned territory with the Regional Managers input.
• Develop clear expectations of the product support metrics to the PSSRs.
• Determine/reconcile PSSR commission plan monthly for approval.
• Maintain good working relationship and close liaison with CAT Parts Rep to maintain and ensure that PSSRs are properly applying marketing program.
• Maintain good working relationship and communication with Product Support and Regional Managers to provide effective customer solutions.
• Communicate understanding and support of Quinns organizational goals through formal presentations and monthly reports. Interact effectively with individuals and groups throughout the company. Develop and maintain working relationships with departments and sister business units in order to improve the overall company performance.
• Aligns, partners, and collaborates with assigned HR representative to proactively manage staffing, workforce development, employee communication, employee relations and support / develop business unit objectives.
• Demonstrate and promote Quinn Company core values of Integrity, Teamwork, Respect for People, Quality and Customer Service. Create an environment that inspires a commitment to excellence, self & company respect, loyalty and trust
• Oversees product support training and roll-out of CAT programs and customer relations.
• Shared Resources are as follows: Strategic development, Best Practices, Supplier Relationships, Training Development from CAT

Qualifications

Bachelors degree from a four-year University in Business Administration, Sales/Marketing disciple desirable. Minimum three years related experience and/or training in Parts, Service, Product Sales Support and/or Outside Sales; or equivalent combination of education and experience.

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans