Now Hiring - Outreach Roofing and Restorations - Professional Services Sales Representative in Tulsa, OK

Full description of the position

About us

Outreach Roofing and Restoration is 5th generation commercial and residential roofing and solar company in Tulsa, OK, setting the standard in the industry since 1919. Our culture is fast-paced, authentic, rewarding, customer-centric and our goal is to be the beacon of integrity, excellence and builders of trust through our workmanship and people for Oklahoma property owners. We pride ourselves on our transparency, standard of quality, and our reliable care in every aspect of our restoration process. We stand out from our competition through our cultivation and intentionality when it comes to our relationship with property owners, our representatives, suppliers, and the communities we serve. We are committed to upholding the highest standards of craftsmanship, safety, communication and 100% satisfaction guaranteed customer satisfaction. Our promise is to ensure that every project and experience with our people reflects our core values and mission to give back to the people and communities we serve.

Sales Representative Responsibilities:

1. Prospecting

Each Representative will be provided with a large list of properties of which we are preferred vendors, including top property management groups such as Graystar, Realpage, Bell Properties, and more.

Sales Representatives are required to proactively identify and pursue potential clients using various methods such as networking, cold calling, social media, and community engagement.

Develop and maintain a robust pipeline of prospects and track their progression through the sales and restoration process.

Meet minimum monthly, quarterly and yearly quotas and KPI's.

Upon success, will be rewarded with monthly, quarterly and yearly bonuses, including opportunities to advance in responsibility and receive promotion to team lead, and the opportunity to double commissions through high performance.

2. Product and Service Expertise

Maintain comprehensive knowledge of all roofing products, services, and solutions offered by the company, including an understanding of company specific processes, insurance related expertise, best practices and manufacturer standards.

Understand company CRM (Acculynx), G-Suite, Slack, Google Drive, Annotable, Hail Trace, Etc.

3. Site Evaluations

Perform detailed site evaluations to assess roofing conditions, take measurements and extremely detailed documentation of property, both on roofs and exterior walk arounds, as well as assessed internal damages as needed.

Provide clients with professional, superior understanding of damages, methods of repair, insurance expertise and detailed, proactive attention to detail in problem solving, customer service, insurance processes and opportunities of sale.

4. Negotiation and Sales Closure

Engage in a client-first mentality, educating and informing clients through recommended repairs and processes for what is best for the customer as the highest priority.

Closing deals. Our representatives are expected to close sales through their understanding of our processes, offering solutions above and beyond by listening to what the property owner's needs intently, and upselling the value of products beyond minimum repair.

Being proactive and creative in prospecting and generating new and innovative avenues of business development, maintaining consistent revenue monthly, quarterly and yearly, and strategic in building relationships with insurance agents, real estate agents, brokers, property managers, suppliers, and industry partners.

5. Customer Service and Follow-Up

Provide exceptional customer service, including addressing inquiries, concerns, prompt response, detailed and consistent communication, and expert knowledge on addressing their concerns.

Stand out in personalized care for the property owner, showing up on time, proactive in communicating with internal team members and supervisors to ensure customer advocation, and excellence in moving the damaged property to full restoration.

6. Collaboration with Internal Teams

Detail documentation through company resources and prompt, thorough communication.

Work closely with the operations and project management teams to ensure client expectations are met and projects are executed smoothly, while communicating with the client promptly every step along the way.

Contribute to team in expertise, sales knowledge, and collaboration for bettering sales process, customer experience, avenues for prospecting, and ideas for generating new business.

7. Sales Reporting and Documentation

Accurately record all sales activities, client interactions, and transactions in the companys CRM system (Acculynx).

Regularly review sales performance against targets, analyzing any shortfalls or opportunities for improvement.

Attend weekly meetings, showing up prepared to report on sales pipeline, client needs, contracts closed, project updates, and opportunities for new business.

8. Professional Development

Continually seek to improve sales skills and roofing knowledge, including attending training sessions, workshops, and industry events.

Stay motivated and focused on sales goals, understanding the direct impact of efforts on earnings.

Sales Representative skills for a Commission-Based Roofing Company:

1. Goal-Oriented and Self-Motivated

Driven to achieve and exceed sales targets.

Self-motivated with the ability to work independently.

Desire to grow in the industry long term.

Work projects from start to finish.

Mindset to better themselves every day, grow as a person, professional, teammate, and leader in knowledge and performance.

2. Time Management and Organization

Excellent time management skills to handle multiple tasks and clients simultaneously.

Organized approach to sales, documentation, and client follow-up.

3. Networking Skills

Excellent listener, care and curiosity for industry people, potential partners, teammates and people.

Ability to build and maintain a professional network, proving proactive strategies for developing and maintaining meaningful relationships with homeowners, proven through referrals, reviews, and 5 star customer service.

Skilled in leveraging contacts for new business opportunities.

4. Problem-Solving Ability

Capable of identifying issues and developing effective solutions.

Proactive in finding solutions for closing sales techniques, researching independently new ways to develop business, expertise in presenting damages, methods for repair, and sincere understanding and care for each individual property.

Ability to think on one's feet during negotiations or client meetings.

5. Resilience and Adaptability

Resilient in the face of rejection or challenging sales targets.

Adaptable to changing market conditions and client needs.

"Can do" attitude

Industry Experience:

6 months minimum prior commercial and residential sales experience preferred***

Driving License:

A valid drivers license and mode of transportation is required for traveling to client locations.

In closing, it's important to emphasize that this position operates on a purely commission-based structure. Candidates should have experience and proven success comfortable with residential or commercial roofing or solar sales. The commission rate starts at 8% RCV under the guidance of a team leader, with the opportunity to increase to 10% upon achieving a sales milestone of $100,000 in revenue in one month. Additionally, upon $100,000 milestone, the representative will be eligible to receive company leads on rotation. The representative will be promoted to a 12% commission rate upon achieving 3 consecutive months at $100,000 in revenue, with the opportunity to be promoted to Team Lead. Each Team Lead is allowed 5 hires to manage, advise and grow into the same structure, of which they will receive the 4% and 2% of each sales representative they train until their representative has met their milestones to earn their 12% commission tier. This role requires dedication, resilience, and a proactive approach to sales, offering a rewarding opportunity for those committed to excellence in a dynamic, performance-driven environment. Apply now to join our dynamic team! Please send your resume to [please apply online]

Job Types: Full-time, Contract

Pay: $200,000.00 - $500,000.00 per year

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Tulsa, OK: Relocate before starting work (Required)

Work Location: On the road