Now Hiring - Workforce Management Inc - Professional Services Account Manager in Sandston, VA

Full description of the position

Main Responsibilities and Accountabilities:

• Main point of contact between company and client.
• Open communication with clients from start to finish for all jobs.
• Works closely with CEO, COO and Sales team.
• Handles requests for bids. Provides previous jobs / bid information to estimating and sales for pricing.
• Enter jobs into our operating system designed for envelope manufacturing.
• Provide previous jobs if able to for reference.
• Provide a sample from previous jobs for printing to match for color.
• Receive artwork and work closely with prepress in having it set up for client to approve.
• Provide reference information from previous jobs if applicable.
• Communication with scheduling and shipping departments to be sure each job is on schedule.
• Distribute approved orders to plant operations for manufacturing.
• Communicate inventory needs on a job to job basis with company buyer(s).
• Double check other account managers jobs to ensure accurateness.
• Send billing information to accounting and communicate any specific needs clients may request.
• Check samples for quality and send to clients.
• Provides backup/support when other Account Managers are out or need assistance.
• Work as part of a team as well as independently to accomplish goals.

Qualifications:

• Applicant must be proficient in Outlook, Excel and Word
• Applicant must be a good worker, be able to take direction, and have a GREAT attitude!
• Minimum requirement 2 years customer service/account management in printing, graphic arts, paper converting or envelopes.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

Experience:

• Account management: 3 years (Required)
• Microsoft Office: 1 year (Required)
• Sales: 2 years (Required)

Work Location: In person