Now Hiring - Hayward lumber - Retail Sales Sales Associate/Customer Service in Campbell, CA

Classification: Full Time - Hourly
Pay Range: $18-20
Location: Economy Lumber - Campbell, CA
Reports To: Store Manager

About the Organization:

For 100 years and four generations of Hayward family leadership, Hayward Lumber has been committed to meeting and exceeding the needs of builders. Beyond full-service lumberyards, we offer window, door and cabinet design centers, pro-oriented hardware stores, and innovative building solutions designed to save time and money. Hayward Lumber is a family-oriented company that treats every employee as such. Our average tenure companywide is over 12 years and we pride ourselves in creating an environment in which you can learn, grow, and prosper. Hayward Lumber provides a competitive compensation structure, as well as a comprehensive benefits package including medical, dental, vision, life insurance, 401K, and paid time off including vacation, holiday, and sick leave. Learn more at [please apply online]

Hayward Lumber recently partnered with Economy Lumber of Campbell, CA. Since 1936, Economy Lumber has been providing building materials and services to the developers of the Santa Clara Valley. Another family-owned lumberyard joining the Hayward Lumber family.

Mission:

Hayward is to be the most dependable supplier of products, services and solutions to the construction market, as it has been since 1919.

Responsibilities:

• Build and maintain positive customer relationships by providing excellent customer service.
• Determine customers needs and recommending appropriate products and solutions.
• Assist customers with questions regarding product and project information.
• Accept payments and apply it to the appropriate customer account.
• Address and resolve service concerns, should they arise.
• Answer telephones and enter sales orders into the system.
• Clean, organize, and maintain the sales floor to keep the store shelves well stocked.
• Follow a product/supply checklist for each customers job and up-selling additional products and supplies.
• Actively engage in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial and commercial construction.

Qualifications:

• Excellent communication and interpersonal skills
• Basic computer and math skills (add, subtract, multiply, and divide common fractions/decimals)
• Effective time management and prioritization skills
• Ability to work in a fast-paced environment
• Experience working in a team atmosphere
• Must take and pass drug test and consent to a background check
• Previous experience in the lumber or building materials industry is a plus

We are proud to be an equal opportunity employer.