Now Hiring - Sommer's Automotive - BDC - Service Appointment Scheduler in Mequon, WI

**** $2000 Signing Bonus For Qualified Candidates ****

Come work for and grow with the hottest brand in the automotive industry, Subaru. Sommers is family owned and operated for over 70 years, we offer one of the best opportunities to grow with a brand and company. Subaru is fun, high energy, fast pace, and has unlimited opportunity. Bonuses plus wages for high performance, paid training and mentorship from the best leaders and mentors in the industry. Take advantage of this opportunity to come join the team, be a part of the family, and jump start your career at one of the highest volume dealerships in Wisconsin, Sommers Subaru!.

Due to our continued growth in all facets of our business, weve opened up a couple of spots in our Service Center. Come join the Service Center team for a professional, fast paced and rewarding career with Sommers Automotive.

Benefits:

• Competitive Pay plan Total Earnings in Year #1 - $15.00-$18.00 per hour (including an above average hourly base wage + Monthly Performance Bonus)
• Additional Incentives and monetary rewards earned for exceeding goals
• No cap on Monthly Performance Bonus earned
• Paid Professional Training
• Potential for bonuses
• Comprehensive Health Benefits
• 401k with Employer Match
• Profit-Sharing Plan
• PTO
• Six Paid Holidays
• Employee Discounts
• Room for career advancement for top performers that demonstrate leadership ability

Essential Functions:

• Answers incoming service calls to address customer needs.
• Sets service appointments with our customers.
• Responds to customer queries from internet leads.
• Alerts customers when we receive vehicle alerts regarding oil life, tire rotations, recalls, etc.
• Makes quality-check customer satisfaction calls to all service visits.
• Sets service appointment reminders and no-show calls and emails.
• Sends letters and emails to current Subaru and GM manifest lists.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions*

Position Type and Hours:

This is a full-time position. Days and hours of work vary depending on business needs and may include nights or weekend rotations. Hours will average 40 hours per week.

Competencies/Skills:

• Excellent oral and written communication skills
• Customer/Client focus
• Adaptability and flexibility
• Technical capacity
• Problem-solving abilities

Requirements:

• High School Diploma
• 2 years of Customer Service Experience
• Business/Business Causal Dress Code
• Call Center experience a plus!

Work Environment: This job operates within an automotive dealership department in a professional office setting.

EEO Statement: Sommer's Automotive is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, pregnancy or childbirth, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, arrest record, conviction record, use or nonuse of lawful products off the employers premises during nonworking hours, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.