Now Hiring - Advanced Audiology Consultants, LLC - Appointment Scheduler in Oak Brook, IL

Full description of the position

Seeking Front Desk Professional for Audiology Practice

Thriving Audiology practice in the Southwest suburbs of Chicago, looking for a mature, charismatic, reliable medical office receptionist. We are a dedicated team and fully embrace our mission of helping others live their best lives. This includes our patients, our vendors, ourselves, and our co-workers. We are invested in hiring a part-time team member, with the potential to work full-time in the future dependent upon meeting skill requirements, who is also committed to a collaborative and positive workplace culture.

This unique position of being the voice of the practice! Generally, you are the first person to speak to new patients, and to assist our seasoned patients, so it is extremely important that this individual exudes the personality of the office.

Patience and compassion are imperative. Our ideal candidate is an independent thinker who is self-motivated. He/she also has computer knowledge, specifically utilizing Google Drive and its applications, and is detail-oriented.

JOB DESCRIPTION

The scheduler will be responsible for taking all new patient calls and collecting all necessary information. The following is only a description and will be adjusted as needed.

• Greet our patients via the telephone and email
• Schedule and coordinate appointments
• Accessing records through online electronic medical record system
• Compose, address, and mail correspondence with the patients and physicians
• Strong use of the English language, grammar, and spelling
• Legible handwriting is a big plus
• ALWAYS staying professional with patients and their loved ones
• Show patience and accommodate our patients when needed
• Strive to create accurate and appropriate appointments for our patients
• Listen to patient stories and look for remarkable notes
• Maintain high standards but not afraid to fail and receive constructive criticism
• Volunteer ideas if there are possible improvements to office protocol
• Participate in company and office meetings and training programs as required

JOB REQUIREMENTS

• Customer service experience in a medical/dental setting, hospitality or spa environment
• College degree
• Ability to pass a background check
• References

Successful applicants will be able to demonstrate the following:

• Impeccable personal and business ethics
• Outstanding interpersonal skills that allow effective working relationships with diverse patient and medical practice populations; including listening, sales, and problem-solving skills
• Organized and driven, with the ability to work independently under limited supervision
• Ability to learn on the job and implement professional feedback

Work Remotely

• Not an option for our needs

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 24 32 per week

Benefits:

• 401(k)
• Paid time off

Healthcare setting:

• Clinic
• Medical office
• Private practice

Schedule:

• 8 hour shift
• Afternoon shift
• Monday to Friday
• Morning shift
• No nights
• No weekends

Education:

• Bachelor's (Required)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person