Now Hiring - Firestone Complete Auto Care - Sales and Service Specialist in Newark, CA

Full description of the position

Sales And Service Technician

JOB DESCRIPTION

The retail Sales and Service Specialist is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required. Pay Range: $15.95 - $23.93

RESPONSIBILITIES

Hybrid Role

Customer service, sales, customer issue resolution- 75%

Basic vehicle service tasks, Oil, tires, fluids- 25%

Store operations, opening/closing, inventory, displays- as needed basis Growth and career development role

May assist Manager or act as Manager-On-Duty in certain circumstances or to support development

Will learn all aspects of store operations and flex between front/back shop tasks

MINIMUM QUALIFICATIONS

High School Diploma or equivalent

Valid automobile driver's license

Customer service and career growthmindset

Ability to complete required store education courses and modules required for this position

Ability to learn and perform basic vehicle service tasks

Ability to learn and operate storesystems

PREFERRED QUALIFICATIONS

2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate

Previous consumer retail sales experience

Previous automotive experience a plus

Previous management/supervisory experience a plus

OUR CREW KNOWS BENEFITS

Health benefits that start on day one of employment, for all of our teammates:

Paid vacation and holidays

On-the-job training and company-funded ASE certifications

Tuition reimbursement program

401(k) match

Vision and Dental Coverage

On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU

Professional Development: No matter where youre at in your career, weve got the resources to help you level up.

Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.

Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

Job Type: Full-time

Pay: $15.95 - $23.93 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person