Now Hiring - Massage Envy - Professional Services Sales and Customer Service Associate in Louisville, KY

Full description of the position

Looking for a new career with advancement opportunities? Our sensational Massage Envy Middletown team is looking for additional Customer Service and Sales Associates to join their talent pool. You must be enthusiastic about learning the healing benefits of massage and skincare services, and helping people achieve a higher level of health and wellness.

Our culture is professional but high energy. We are passionate about our brand and loyal to each other and our company. We value work/life balance, efficiency, simplicity, friendly customer service, and making a difference in our community and the world. We are committed to a professional, warm and relaxing atmosphere that provides a great experience for our clients and for you to work at. We would love to hear from you if this is something you are looking for!

Duties include:

*Providing excellent customer service to members and guests by answering phone calls, setting appointments, greeting members and guests upon arrival.

*The ability to achieve and maintain monthly sales goals and quotas for selling memberships to prospective guests and consistently maintaining a high closing percentage.

*Assists in maintaining a professional front desk/reception environment.

*Assists in administrative tasks including filing, member folder maintenance, and data entry of client records and surveys.

*Assists in maintaining cleanliness of therapy rooms and common areas.

*Various duties as assigned by Clinic Management.

Who we are looking for: Someone who is proactive. Efficient. A multi-tasker. Maintains a can-do attitude. A problem solver. Coachable. Great interpersonal skills. Takes initiative. Hungry to grow professionally and personally. Versatile.

Experience required:

*Customer service and sales experience a MUST.

*Ability to effectively communicate with members and guests on membership benefits, and clinic policies and procedures.

*Ability to work cohesively with others in a fun and fast-paced environment.

*Must be customer service oriented and able to communicate effectively with clients, clinic management and sales staff.

*Must be able to work flexible days and hours, including nights and weekends is required.

Benefits:

*Hourly wage PLUS sales commission and incentives!

*Massage Envy Membership - Free 1-hour massage or facial a month.

*Discounts on products and additional services

*Health, Dental, Life and Vision insurance available for full time employees after 90 days.

Additional Compensation:

• Commission
• Bonuses
• Store Discounts

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Flexible schedule

Commission Only:

• No

Hours per week:

• 20-29
• 30-39

Benefits:

• Store Discount
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Opportunity for Advancement
• Professional Development Assistance
• Life Insurance

Paid Training:

• Yes

Management:

• General Manager
• Assistant Manager

Working days:

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday
• Saturday
• Sunday

Typical end time:

• 9:30PM

Typical start time:

• 7AM

Job Types: Full-time, Part-time, Commission

Pay: $13.00 - $14.50 per hour

Expected hours: 20 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Rotating weekends
• Weekends as needed

Experience:

• Front Desk: 1 year (Preferred)
• salon/spa: 1 year (Preferred)

Work Location: In person