Now Hiring - YESCO TAMPA NORTH - Telesales Associate in Lutz, FL

Full description of the position

We are looking for an enthusiastic Telemarketer to generate sales either by calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services as well as assisting in daily administrative tasks. A successful telemarketer must be friendly and persuasive. You must be able to understand the customers requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the companys clientele.

Responsibilities

• Cold call people using daily patrols (hot leads) to sell products and services.
• Answer incoming calls from prospective customers
• Provide information about products features, prices etc. and present their benefits
• Ask pertinent questions to understand the customers requirements
• Persuade the customer to buy by demonstrating how products or services meet their needs
• Record the customers personal information accurately in a computer system
• Assist with daily administrative tasks including patroller management, quoting and scheduling
• Deal with complaints or doubts to safeguard the companys reputation
• Keep records of calls and record useful information

Skills

• Proven experience as telemarketer or similar sales/customer service role
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Positive attitude and willingness to learn
• Understands processes and ability to handle varied tasks
• Patient and able to handle customer rejection

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• Telemarketing: 3 years (Preferred)

Language:

• English (Required)

Ability to Commute:

• Lutz, FL 33559 (Required)

Ability to Relocate:

• Lutz, FL 33559: Relocate before starting work (Required)

Work Location: In person