Now Hiring - Sonesta International Hotels Corporation - Travel Sales Coordinator in Rosemont, IL

Full description of the position

The Sales Coordinator (SC) executes the sales strategy of the hotel, as defined by the Director of Sales, to ensure that occupancy, average daily rate, extended stay and market share goals are achieved. This includes assisting with client requests in a timely manner and efficiently handling all inquiries in absence of the Director of Sales. The SC will be required to perform general administrative duties, but not limited to, contracts, meeting room logistics, group rooming lists, and compiling/updating reports as needed. The SC will also handle Social, Military, Education, Religious and Fraternity (SMERF) group blocks and meetings as guided by the Director of Sales.

DUTIES AND RESPONSIBILITIES:

• Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
• Develop and maintain assigned segmentation goals to achieve revenue targets for the hotel.
• Develop and maintain relationships with key clients in order to produce targeted room night goals.
• Execute directives from the hotel Director of Sales (DOS) and Regional Sales Director (RSD) to effectively operate the Sales Office of the hotel.
• Communicate operational problems that impact the effectiveness of hotels sales performance.
• Work with group prospecting websites as defined by the DOS and/or RSD.
• Assist in creating and implementing hotel-level tactical sales plans that drive measurable occupancy, average rate, and extended stay business volume.
• Coordinate with other hotel-level departments to facilitate services agreed upon by the Sales Office and prospective clients.
• Ensure compliance with federal, state and local laws regarding health, safety, food and alcohol services.
• Perform other duties as assigned.

Qualifications and Skills:

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• Track record of delivering exceptional guest or client experience.
• Minimum two years of previous experience as an administrative assistant in hotel catering and sales or similar environment.
• Previous hotel experience required
• Appropriate professional appearance and demeanor.
• Working knowledge of Delphi to include MarketVision & Opera
• May be required to work nights, weekends, and/or holidays.
• Excellent oral and written communication
• Excellent organization skills
• Proficient in Microsoft Word, Excel, PowerPoint and other Microsoft Office Applications

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Hotel: 1 year (Required)

Work Location: In person