Now Hiring - Hyundai Motor Company - Manufacturing Internet and BDC Consultant in Asheville, NC

Full description of the position

The BDC representative delivers a premium customer experience by responding to customer inquiries in a prompt, upbeat, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The BDC representative will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing, and incentive programs.

Schedule:

• Monday - Saturday
• 8:30 am - 6:30 pm

Compensation

This position is compensated at a salary plus bonus structure. The salary is paid on a weekly basis, and bonuses are paid monthly. (The Bonus Structure will be paid based on performance of setting appointments that show up, and vehicles that are sold from those appointments) While it is dependent on the success of the individual, a realistic yearly income would be between $30,000 - $50,000 per year including monthly bonuses.

We offer a benefits package to all full-time employees after the initial 90-day period

Our benefits include Health, Dental, and Vision Insurance, and 401 K

We offer 1 Week Paid Vacation after 1 year of continuous full-time employment

Responsibilities and Duties

• Set appointments for sales departments.
• Respond to internet & phone inquiries with courtesy, accuracy and professionalism.
• Promptly and accurately enter all customer inquiry data into the CRM.
• Conduct phone surveys to assess customer preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile all necessary reports, forms and other documentation on a timely basis.
• Perform other job-related duties as assigned.
• Display upbeat and positive attitude
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

Qualifications and Skills

• Excellent verbal and written communication skills.
• Strong computer skills.
• Ability to work independently and as part of a team in a fast paced environment.
• Ability to work in call center environment.
• Strong organizational and time management skills.
• Ability to read and comprehend rules, regulations, policies and procedures.

Training

• Training will be provided by the dealership
• Applicant must be willing to commit and learn product knowledge
• Phone training, Sales Training, and Financial Training will also be part of the program

Job Type: Full Time

Salary: Salary plus bonus

Experience:

• Sales: 1 year in Internet Sales at Dealership level
• Business Development / Call Center: 1 year (Preferred)

Education:

• High school or equivalent (Required)'

'Work Remotely

• No

Job Type: Full-time

Pay: $30,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Supplemental pay types:

• Bonus opportunities

Language:

• English (Required)

Work Location: In person