Now Hiring - T Link Broadband Services - Telecommunications Bilingual Sales Associate/Mobile Expert in Charlotte, NC

Full description of the position

Mobile Expert

metro by T-Mobile Retailer T-Link

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with T-Link would be a perfect fit for you.

In this role, you will represent metro by T-Mobile brand and meet customers wireless needs and exceed sales goals.

Your Talents:

• Provide exceptional customer service to individuals visiting the store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with policies and procedures.
• Work with management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Your Experience:

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.
• Completed High school diploma/GED.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor
• What Well Offer:
• Phone service discounts
• Development and growth opportunities
• Base $9-11 Hourly + Sales Commision (Monthly)
• Uncapped Commissions: Earn commission on all Sales after one month

T-Link is an Equal Employment Opportunity Employer

Job Types: Full-time, Part-time

Pay: $9.00 - $11.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 10 hour shift

Work Location: In person