Now Hiring - ERS - Outbound Sales Support in Sacramento, CA

Full description of the position

Do you have a passion for IT? Do you have a passion for Mother Earth?

Are you interested in working for a growing Sacramento company that wants to help save the planet by extending the life of IT hardware? If you are curious and interested in working in a dynamic team environment where building a sustainable future is at the heart of what we do,
ERS may be the Company for you.

Founded in 2008, ERS has grown to be a Regional leader in IT asset disposition (ITAD), secure data destruction, reuse, and electronic waste collection Our services include electronic waste collection IT asset disposition (ITAD), product destruction, data destruction, data center services, reverse logistics, hard drive shredding and hard drive disposal services. Our mission is to provide our valued clients with world-class IT Asset Disposition services and excellence in sustainability, data security, and compliance.

ERS plan is to continue to grow and we are looking for driven, dynamic, people who want to make a difference to help us.

What do we offer you?

An opportunity to work for a company that is making a real difference, where you will work with a great Team and if you are looking for career progression, we have a proven history.

An opportunity to work for a company that is tight knit and growing exponentially.

The individual will be responsible for:

Supporting Sales activity reselling various IT commodities through our ecommerce

Customer service related administration and activities

GENERAL RESPONSIBILITIES:

Duties include but not limited to the following:

Identifying sell-able products and researching the products to gauge true market value.

Understanding a variety of IT hardware; what it does, and what type of people/businesses use them.

Listing products on eBay and on [please apply online] Working with tech and operations department to ensure accurate spec information.

Coordinating with the shipping department to ensure products are delivered/picked up in a timely fashion.

Liaise with all areas of the company to meet and exceed goals and customer needs, and assure that every step of the process is flawless.

Provide marketing support to our ecommerce channels when necessary

Supports direct sales and has responsibility for administration functions including;

Customer Service duties.

Sales order Processing.

Manage Returns and create credit memos.

Organize Shipping and manage logistics with customers.

Create Sales Reports for Management.

Manage Open Sales Order, push to get shipped on time.

Create invoices after shipments

File documentation as per ISO requirements.

The ideal candidate will possess the following:

2-3 years of experience in Sales Administration or Customer service.

Strong knowledge of Microsoft tools and systems.

Excellent written/verbal communication skills.

Good business acumen

Some technical/IT knowledge is preferred.

Background in marketing or design skills preferred.

Customer focused

Knowledge of MS Dynamics an advantage

Ability to work independently and self-motivated.

Ability to juggle multiple projects simultaneously

Attention to detail and strong organizational skills

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid training

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person