Now Hiring - Great Lakes Facility Management - Professional Services Janitorial Account Manager in Seatac, WA

Full description of the position

JOB SUMMARY:

Essential Job Requirements:

• Minimum age requirement: 21, with a solid background in Janitorial services.
• Bachelors degree from an accredited institution preferred, or equivalent professional experience coupled with relevant training certifications.
• 5+ years of proven supervisory experience.
• Completion of a comprehensive local criminal background check and submission to a nationwide screening by the company.
• Clear of any misdemeanor convictions for crimes of moral turpitude. Acknowledgment that any findings contrary to company policy may lead to termination.
• Successful provision and clearance of a Motor Vehicle Report.
• Completion of designated assessments with satisfactory scores.
• Pass a mandatory drug screening.
• Normal hearing and eyesight, with or without corrective measures.
• Proficient communication skills, both verbal and written.
• Flexibility to work hours as required by the job.
• Willingness to engage in scheduled training sessions and meetings.
• Strong problem-solving abilities.
• Ability to comprehend and adhere to policies and procedures communicated in English.
• Demonstrated initiative, sound judgment, and adeptness in multitasking.
• Effective communication in English, maintaining a pleasant, customer-centric tone.
• Possess traits of patience, tact, cheerfulness, enthusiasm, diplomacy, and professionalism in all work interactions.
• Strict adherence to all company safety protocols.
• Competent operation of specialized equipment following proper training and authorization.

WORKING CONDITIONS:
Predominantly in a climate-controlled building within a 24-hour operational facility.

RELATED JOB FUNCTIONS:

• Recruitment, including screening, interviewing, testing, reference checks, and evaluation of potential hires.
• Extending job offers to candidates, detailing job specifics, compensation, and benefits.
• Accurate matching of candidates to job orders based on customer requirements.
• Conducting orientations and job-specific training for employees.
• Monitoring employee performance and attendance at customer locations.
• Proactively engaging with customers to ensure quality service, gather feedback, and propose enhancements.
• Adherence to all safety regulations and communication thereof.
• Representation of the company at various professional and civic events.
• Support for local branch office operations.
• Routine office tasks including clerical duties and file maintenance.
• Actively pursue new clients and expand client base through cold calling and effective communication.
• Manage and service accounts, ensuring measurable results.
• Assess service performance, conduct appraisals, and analyze goals.
• Maintain professionalism in all interactions and presentations.
• Collaborate with division office on various operational aspects.
• Compile weekly payroll.
• Schedule and manage staffing for all accounts.
• Assist Operations Managers in minimizing non-billable overtime.
• Provide replacement personnel as needed for full-time accounts.
• Direct supervision of on-site supervisors.
• Handling of counseling, termination, and disciplinary actions.
• Procurement of necessary equipment and supplies for employees.
• Ensure compliance with training requirements as per state laws.
• Provide price quotes and initiate staffing for various accounts.
• Conduct on-site inspections to ensure contract compliance.
• Regular review of reports and billing statements for accuracy.
• Promptly address Workers Compensation concerns.
• Handle Unemployment issues in coordination with relevant agencies.

ADDITIONAL QUALIFICATIONS:

Education:

High School diploma or GED required.

Work Experience:

Preferably 5 or more years of experience in janitorial management.

Physical / Mental Requirements:

Medium physical demands, including the ability to lift/carry 50 lbs. High attention to detail and adeptness in coping with mental demands.

Confirmation:

Our company upholds equal employment opportunities and condemns all forms of discrimination and harassment. We foster an environment of respect, professionalism, and commitment to service, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic under applicable laws.

Job Type: Full-time

Pay: From $72,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have at least 5 years of janitorial management experience?

Work Location: In person