Now Hiring - Five Star Bath Solutions of South Atlanta - Appointment Specialist in McDonough, GA

Full description of the position

Job Overview:
Five Star Bath Solutions of South Atlanta is Now Hiring an Appointment Setter. The primary responsibilities of the appointment specialist:

• Calling back leads and setting appointments

• Resetting missed appointments

• Maintaining the Sales calendars

• Providing customer service functions

• Re-hashing unsold jobs

• Achieving weekly and monthly quotas

• Assisting in Scheduling installations

The appointment specialist is the glue that holds the sales and marketing team

together. They understand the amount of lead flow that is necessary to supply the

needed appointments to your sales team. As the marketing team produces raw leads,

the appointment Specialist sets and confirms the appointments that are then assigned

to sales people. They are responsible and compensated for making sure that every

lead or appointment is attended to and for maintaining the database of raw leads. The

appointment specialist will also work with the sales department to re-hash (win-back)

unsold appointments and provide customer service functions when needed.

The ideal candidate will possess:

• Excellent communication skills

• 6 months management experience (minimum)

• 2 years customer service experience

• The ability to work some nights and weekends

• The ability to resolve issues/conflicts and stay organized

• Basic computer skills

• Valid drivers license and transportation

• Previous home improvement experience is a plus but not required

Job Type: Full-time

Pay: $1,500.00 - $2,560.00 per month

Benefits:

• Flexible schedule

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Supplemental pay types:

• Bonus opportunities
• Commission pay
• Performance bonus

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• Call center
• Hybrid work

Ability to Relocate:

• McDonough, GA 30253: Relocate before starting work (Required)

Work Location: Hybrid remote in McDonough, GA 30253