Now Hiring - Noa Inc LLC - Store Sales Manager in Universal City, CA

STORE SALES MANAGER

Headquartered in Las Vegas, NV, Nectar Life is a collection of plant-based, cruelty-free personal care products that fill each day with moments of sensorial delight and much-needed whimsy. Through engaging experiences that emphasize fun and togetherness, Nectar Life is reinventing the personal care market by making pure joy the primary ingredient.

Reports to: District Sales Manager, Director of Retail

Direct Reports: Assistant Sales Manager, Sales Lead, Sales Specialist, Sales Support

Primary Purpose: The Store Sales Manager is the driver of total store sales, customer experience, overall operational excellence and our high performance selling culture. The Store Sales Manager has primary responsibility for the management of the store , including directing the work of direct reports and is responsible for the culture, associate and engagement.

Key Responsibilities:

• Manages the overall store

• Leads financial growth of the store year over year

• Leads the sales floor and drives store results through the store team

• Role models, coaches and develops best-in-class selling behaviors

• Sets visual merchandising expectations to brand standards, to ensure brand consistency that impacts the customer experience and maximizes overall business results

• Ensures the operations of the store are executed with excellence

• Accountable for the development of associates product knowledge which in turn, enables high performance selling

• Influences and inspires associates to unlock individual potential for extraordinary selling and productivity results

• Owns workforce management, including talent productivity decisions, writing the weekly schedule and ensuring state specific compliance

• Accountable for the selection and development of top talent within the total store

• Responsible for the talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations and succession planning

All retail employees at Nectar Bath Treats are responsible for:

• Driving top line store sales results and growing the business through action and productivity

• Creating customer awareness of programs and promotions available to them to build customer loyalty, when applicable

• Setting personal goals and tracking individual and team performance to the goals

• Preparing for each shift by maintaining awareness of all sales, promotions and applicable POS procedures

• Taking initiative to recover and replenish merchandise, so it is available to sell

• Understanding and adhering to visual merchandising brand standards

• Assisting in housekeeping of sales floor and communicating maintenance issues

• Keeping an awareness of, and building personal capability in, loss prevention

• Supporting all activities related to providing a safe working environment

• Understanding and demonstrating Company values

• Leads and or participates in the companys personal development and philanthropic initiatives

Success Measures (as applicable):

• Sales Goals and Comps

• Average Dollar Sales (ADS)

• Transactions Per Hour

• Loyalty

• Shrink

• Payroll

• Retention of top talent

• Employee Opinion Survey Results

Qualifications:

• Previous experience leading leaders and associate teams

• Proven ability to lead a pay for performance selling team is preferred

• Demonstrates ability to improve customer satisfaction and drive loyalty

• Proven ability to effectively delegate, follow up and communicate with all levels of the organization

• Demonstrates ability to manage complex and competing priorities with time management and organizational skills

• Demonstrates ability to assess talent, coach, develop and manage performance

• Demonstrates business acumen with strong strategic and analytical skills

• Demonstrates excellent visual merchandising skills

• Demonstrates strong product knowledge

• Enjoys fostering positive interactions with individuals of all age groups, particularly children.

• Comfortable adhering to a uniform policy, including wearing a distinctive pink apron.

• Capable of lifting up to 40 pounds and proficient in restocking, cleaning, and conducting inventory counts.

• Adherence to a no-facial-piercing policy.

• Embraces a family-focused company culture; covers any inappropriate tattoos during work hours.

• Schedule flexibility to include nights and weekends. Must be able to work holidays.

Benefits:

• Health insurance

• Dental insurance

• Vision insurance

• Pet Insurance

• Employee assistance program

• Employee discount