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Now Hiring - Nevro Corporation - Sales Support Specialist in Redwood City, CA
Sales Support Specialist in Redwood City, CA
Nevro Corporation
Base Salary $65K - $89K
Total Comp: NA
Qualifications Years In Sales
Industry: Pharmaceutical
Benefits:
yesCustomer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell
Biotech & Pharmaceuticals
To Whom
Pharmaceutical & Biotechnology
Location:
Redwood City, CA
3.8
Full description of the position
About Nevro:
We started with a simple mission to help more patients suffering from debilitating pain and developed our proprietary 10 kHz Therapy, an evidence-based, non-pharmacologic innovation that has impacted the lives of more than 80,000 patients globally.
Nevros comprehensive HFX spinal cord stimulation (SCS) platform includes a Senza SCS system and support services for the treatment of chronic trunk and limb pain and painful diabetic neuropathy. Senza, Senza II, and Senza Omnia are the only SCS systems that deliver Nevro's proprietary 10 kHz Therapy. Nevros unique support services provide every patient with an HFX Coach throughout their pain relief journey and every physician with HFX Cloud insights for enhanced patient and practice management. Job Summary & Responsibilities:
Nevro (NYSE: NVRO) is a global medical device company headquartered in Redwood City, California. The company is focused on delivering comprehensive, life-changing solutions that continue to set the standard for enduring patient outcomes in chronic pain treatment.
We started with a simple mission to help more patients suffering from debilitating pain and developed our proprietary 10 kHz Therapy, an evidence-based, non-pharmacologic innovation that has impacted the lives of more than 80,000 patients globally.
Nevros comprehensive HFX spinal cord stimulation (SCS) platform includes a Senza SCS system and support services for the treatment of chronic trunk and limb pain and painful diabetic neuropathy. Senza, Senza II, and Senza Omnia are the only SCS systems that deliver Nevro's proprietary 10 kHz Therapy. Nevros unique support services provide every patient with an HFX Coach throughout their pain relief journey and every physician with HFX Cloud insights for enhanced patient and practice management.
The Sales Support Specialist serves as the go-to person for help, training, and support for the team members in the Sales Area in which they are assigned. They will address questions and issues from their sales team and provide insight and remedial training on systems and processes. The Sales Support Specialist identifies root cause and system/process inefficiencies and works cross functionally to seek solutions to resolve the issues. This role reports to the Manager, Sales Operations.
- Works directly with the sales team to troubleshoot and identify common problems, resolve support tickets, and work with internal teams to assist with other field-based needs
- Applies critical thinking skills to identify root cause and prevent issues by creating solutions where possible
- Has common process knowledge across all commercial business processes to determine point of contact for issues i.e. Sales Operations, SFDC, Product Support, IT, NevroCare, Therapy Excellence, Legal, and Pricing
- Acts as primary point-of-contact when issues are assigned to other teams to ensure issues are addressed timely and requests education as-needed when knowledge gaps are identified
- Works with a high sense of urgency and positive attitude
- Participates in new system end user testing and validation activities
- Maintains professional and technical knowledge
- Other duties as assigned
- At least 3-5 years experience in Sales Operations, Customer Service, and/or Sales Support roles
- Bachelors degree. Equivalent years of experience may be substituted for the degree requirement
- Strong cross functional communication skills
- Strong customer service skills
- Proficiency with Salesforce
- Proficiency with Microsoft Office
- Strong attention to detail and superior organizational skills
$64,879.00- $89,209.00. The final starting salary offer to the successful candidate will be determined by evaluating several factors, such as education, experience, knowledge, skills, internal equity, alignment with market data, and geography. Nevro is a multi-state employer, so the target pay range may increase or decrease depending on the city/state.
Full-time Nevro team members enjoy a full suite of additional benefits such as market-leading medical, dental, and vision benefits, 401k matching, ample vacation time, pre-tax savings perks, tuition reimbursement, Employee Stock Purchase Plan (ESPP), short and/or long-term incentive opportunities, recognition awards, volunteer time off, and several employee resource groups that focus on supporting our Wellness, Leadership Development, and Diversity and Inclusion.
EEO Statement: Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, protected veteran status, disability, age or other characteristics protected by laws.
Nevro Corporation
Company Size
501 to 1000 Employees
501 to 1000 Employees
Founded
2006
2006
They Sell
Biotech & Pharmaceuticals
Biotech & Pharmaceuticals
To Whom
Pharmaceutical & Biotechnology
Pharmaceutical & Biotechnology
Website
www.nevro.com
www.nevro.com
Revenue
$100 to $500 million (USD)
$100 to $500 million (USD)
Nevro Corporation
is currently hiring for
9
sales
positions
Nevro Corporation has openings in:
MO,
WA,
KY,
TN,
IA,
OH,
AZ,
& CA
The average salary at Nevro Corporation is:
9 Yes (amount not posted)
Nevro Corporation
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Nevro Corporation
Nevro Corporation
is currently hiring for
9
sales
positions
Nevro Corporation has openings in:
MO,
WA,
KY,
TN,
IA,
OH,
AZ,
& CA
The average salary at Nevro Corporation is:
9 Yes (amount not posted)