Now Hiring - David's Bridal, Inc. - Sales Audit Manager Hybrid in Conshohocken, PA

Full description of the position

At Davids Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal styleor the career thats a perfect fit. Were looking for leaders with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience.

Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We Make Dreams Happen!

The Sales Audit Manager is responsible for managing the sales audit coordinator, sales audit analyst and two staff accountants and their day-to-day responsibilities. The Sales Audit Manager will also oversee the daily posting of sales for the US, Canada and UK and eCommerce as well as the daily/monthly reconciliations of all bank accounts, credit cards and gift card accounts and the monthly close of the month. This role will monitor/approve all Customer Service Credit Requests for ecommerce customers as well as the Registry business.

Principal Functions and Responsibilities:

• Manage daily functions of the Sales Audit and Cash Accounting Teams.
• Review balance sheet reconciliations, including but not limited to credit card and corporate bank accounts.
• Review and approve all ecommerce customer service gestures before they are processed.
• Review and approve all PayPal redemptions for the Registry before they are processed.
• Review the status of chargebacks.
• Liaise with Treasury, Loss Prevention, Store Operations, Customer Service, Accounts Payable and Tax Departments.
• Perform journal entries and oversee month end closing functions.
• Perform month-end functions, including but not limited to closing monthly sales and month end- reporting.
• Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence; provide feedback and coaching; support opportunities for development; complete and deliver performance appraisals; take corrective action when appropriate; and participate in hiring and retention decisions.

Other Duties and Responsibilities:

• Support Contact Center and stores with customer service research and resolution as the need arises
• Report to IT any issues with the posting of sales.
• Work closely with Loss Prevention whenever requested or when behavior is suspect.

Job Specifications:
Education

• Bachelors degree (business preferred) and or equivalent experience

Work Experience

• 5 years experience in business including management experience
• 3+ years supervisory experience
• Account reconciliation experience

Knowledge

• Knowledge of retail point of sale

Skills

• Supervisory/management skills
• Ability to use and have strong knowledge of Microsoft Excel
• Ability to reconcile accounts, troubleshoot and research effectively
• Organize and express ideas clearly, concisely and accurately, verbally and in writing
• Excellent interpersonal skills
• Possess strong sense of urgency (makes it happen)
• Maintain records in a logical, user-friendly system
• Strong detail orientation
• Strong problem solving ability
• Ability to identify what needs to be done and proactively execute
• Ability to be assertive and to work unsupervised

Physical Requirements:

• Ability to communicate promptly and accurately via computer, telephone or similar device with or without assistive technology
• Ability to perform sedentary work

Disclaimer
The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

Now that weve popped the question, please say I do.
Full Time Opportunity A comprehensive benefits package is available.

• Rewarding Environment and Competitive Pay
• Generous Team Member Discount After First Pay Period
• Dayforce Wallet Get Paid Early!
• Health/Dental/Vision Insurance
• 401K Program
• Paid Vacation, Sick Days & Holidays
• Pet Benefits

Love wins when love is for Everyone!
Our mission at Davids Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.