Now Hiring - Hilton Hotels Corporation - Travel Sales Manager in Richmond, VA

This results driven position is ideal for a candidate who thrives in a high volume sales office, selling a luxury product with a high level of customer service. Sales managers must constantly be aware of the sales goals established and be able to pivot their strategies to meet the revenue, rate and occupancy benchmarks required of their assigned market segment(s). Strong interpersonal skills will be applied to client relationships and to those with fellow hotel team members. Sales managers are empowered to work independently to meet their individual sales goals and to apply a common sense, service-first approach to problem solving.

Responsibilities:

• Thorough qualification of all accounts and group bookings to ensure that it is the right piece of business for the hotel and that the hotel is also a good match for the client.
• Respond to RFPs in a timely and professional manner using sales skills to close the business.
• Negotiate room blocks, function space, rates, concessions and contract terms within the provided frameworks of the hotels business model.
• Conduct site inspections, on-site entertainment and outside sales calls as required to close a qualified perspective booking or corporate account.
• Promptly input all sales activities and bookings into sales system for a successful transfer to the events services team, if applicable.
• Cultivate relationships with booking contacts, decision makers and/or referral sources within assigned market segment(s).
• Exhibit exceptional guest services when in the public spaces of the hotel, during all client interactions and when communicating with fellow hotel team members and vendor partners.

Qualifications and Special Requirements:

• College degree
• Minimum of two years hotel sales experience, preferably at a luxury property
• Prior use of FDS and Infor are a plus, but are not required
• Basic Word, Excel and Powerpoint skills
• Must be willing to assist operational departments during all hands-on deck and emergency situations, i.e. high traffic events, fire alarms, etc.