Now Hiring - American Signature Inc./Value City Furniture - Sales/Customer Experience Manager in Madison, TN

Full description of the position

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Sales Manager is a key leader assisting the Store Manager to meet that goal. The Sales Manager is responsible for people development, customer experience and driving top line sales. This role has a broad range of responsibility in store operations and reports directly to the Store Manager.

Some of the functions the Sales Manager will perform:

• Embodies our values: Adventure Guides, Serve Others and Own It
• Assists in the hiring, training and retaining of high quality team members who exhibit our values
• Assists Store Manager to ensure a deep talent bench by continuously developing internal talent and attracting external talent
• Coaches sales team members on the proper behaviors needed to enhance our customer experience and drive sales results
• Leads the weekly sales and training meetings
• Assists Store Manager in executing the company blueprint and brand standards to keep a clean, well merchandised store
• Ensures appropriate staffing levels in sales positions
• Utilizes sales training to keep the sales team informed regarding, product knowledge, selling skills and operational efficiencies
• Partners with the human resources team to stay on top of all training, development and legal requirements

The ideal candidate will have among other skills and abilities:

• Bachelors degree or equivalent combination of education and experience
• 2+ years of sales experience
• Ability to read, write and comprehend simple instructions, short correspondence, and memos
• Ability to effectively present information in one-on-one and small group situations to customers and team members
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to build a cohesive team and resolve conflict among team members
• Proficient in business related technology systems
• Track record of servant leadership; serving others and putting team goals first
• Owners mindset; takes ownership over everything within scope of responsibility while still empowering others to do the same
• Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job
• Proactive approach; identifies and solves problems
• Adaptability; flexible to changing market forces and shifting priorities
• Experience managing change in large and complex environments
• Ability to break down complex ideas and communicate them in simple and easy to understand ways
• Demonstrated ability to coach and develop others to higher levels of performance
• Demonstrated ability to drive results in a leadership role
• Desire to continuously improve

If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Madison, TN 37115: Relocate before starting work (Required)

Work Location: In person