Now Hiring - Gem Financial Services Inc. - Retail Associate in Valley Stream, NY

Full description of the position

SUMMARY
To ensure the company culture is maintained by greeting, engaging and interacting with customers to grow new and existing sales and loans.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greet, interacts and qualifies each customer to determine their individual needs and recommends the appropriate solutions to meet that need.
• Show the ability to meet and exceed sales/loan goals and other related quota.
• Keeps work area clean and organized per store and OSHA standards.
• Performs buying, selling and loan transactions.
• Handles all cash/debit transactions and negotiable items accordance with established policies, procedures and practices.
• Answers all incoming phone calls per company standards as well as making appropriate outgoing phone calls with a high level of discretion and professionalism.
• Effectively communicate pawn/loan/buys/sells company policies and legalities to customers.
• Communicates and works with all senior staff and managers, displaying respect and professional communication.

COMPETENCIES Required to perform the job successfully

• Oral Communication Skills
• Written Communication Skills
• Interpersonal Skills
• Customer Relations
• Customer Service
• Muti-tasking ability
• Cash Handling(basic math)
• Sales Experience
• Knowledge in jewelry, gemstones, precious metals and or Hard Goods
• Computer Literacy

SKILLS

• Ability to communicate in English verbally and written.
• Exhibited Competency in using a Windows computing environment including Word, Excel and Outlook.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Preferred)

Work Location: In person